FAQ
FAQ About Orders and Shipping
How long does it take for me to receive my order?
5-10 Working Days. We take every order carefully!
How do I create an account?
Kindly Use your Email to Create an account
How do I change my shipping address?
You can simply Change your at your”My Account Section”
How do I track the status of my order?
You can track your order on USPS if you live in the USA
Will you keep my credit card information on file?
NO. Your Credit card information Is very Safe!
Do you charge sales tax?
NO Tax on our platform
Do You ship to my country?
We ship internationally
Will my items come in one package?
If you place an order at one time, your items will come in one package!
FAQ About Returns and Exchanges
What is your returns policy?
Free Return and Exchange
I received the wrong item
We will try to send a new one for free if we made a mistake
My order arrived damaged
We will send a new one if damaged by our shipping company
Where should I mail my authorized return?
Please contact us, we will send you an address
How do I receive customer support?
You can contact us by Whatsapp anytime or shoot us an Email!
What do I do if I entered an incorrect shipping address?
Please let us know, So we can deal with it as quickly as possible!
Can I change or cancel an order after I’ve submitted it?
Yes, But you can change or cancel your order after you submit 2 days
Can I pre-order an item that is sold out?
Yes. Do it anytime